SUPPORT

Product Setup

Easy setup. Zero stress. Step-by-step guides and videos for every Jaxx product.

Search and select your product above to view or download its assembly guide.

Can't find your product or need a hand? Contact our team

FAQ

Product Setup questions, answered

How do I know which guide matches my product?

Search by the product name shown on your order confirmation or the product page. If a variant isn't listed separately, pick the base product — the assembly steps are the same.

Do all products have a setup video?

Most larger and modular items include a video. When a video is available you'll see a Watch video button and the player loads right on the page. Every product includes a printable step-by-step guide.

Can I download or print the guide?

Yes — click Download to save the guide to your device, then print it if you'd like a paper copy to follow along.

My product isn't listed. What now?

Reach out to our Customer Comfort Team through the Help Center and we'll send the right instructions for your item.

Still need help?

Our Customer Comfort Team is happy to walk you through setup or answer any questions about your Jaxx.

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